Services

Senior IT expertise.
Delivered directly.

Consultancy and hands-on delivery across the platforms NZ businesses run on. You work directly with me, backed by trusted partners when onsite capacity demands it.

01
Microsoft 365 & Entra ID

Most M365 tenancies are misconfigured, under-governed, and not delivering their full value. I audit what you have, fix what's broken, and build out the capabilities you're paying for.

What's included
  • Tenancy audit and security baseline review
  • Conditional Access policy design and implementation
  • Intune device management and compliance policies
  • SharePoint and OneDrive governance and migration
  • Entra ID identity management and group policy
  • Licensing optimisation and cost review
  • Copilot for M365 readiness and deployment
Technologies
Entra IDIntune SharePointDefender Conditional AccessCopilot
02
Security & Compliance

Practical security for NZ SMEs — sized to your actual risk profile and budget. From foundational hardening through to SIEM deployment and managed detection and response.

What's included
  • Security assessments and gap analysis
  • MFA rollout and phishing-resistant authentication
  • Endpoint protection and EDR deployment
  • Huntress MDR deployment and management
  • Wazuh SIEM setup and M365 audit log integration
  • Cloudflare Zero Trust for remote and roaming users
  • Staff security awareness and training
Technologies
Huntress MDRWazuh SIEM Cloudflare ZTDefender MFAEDR
03
Business Central

Dynamics 365 Business Central consulting and development — from licensing clarity and configuration through to custom AL extensions and third-party integrations.

What's included
  • Licensing review and cost optimisation
  • Configuration, setup, and go-live support
  • Custom AL extension development
  • Email and SMS integration extensions
  • Third-party integrations and API connections
  • Operational support and troubleshooting
  • Migration support from NAV and older BC versions
Technologies
Business CentralAL Language Power AutomateREST APIs Dynamics 365
04
Workflow Automation

Business process automation using Power Automate and M365-native tools — saving real time in your organisation without the complexity of bespoke development.

What's included
  • Process automation with Power Automate
  • Copilot Studio agent design and deployment
  • SharePoint and Teams workflow integration
  • Email triage, briefing, and scheduling automation
  • System integration and API workflow design
  • Automation audits — finding where time is being wasted
Technologies
Power AutomateCopilot Studio SharePointDataverse TeamsREST APIs
Need AI agents or advanced automation?

Complex AI agent workflows, custom LLM integrations, and advanced automation beyond M365 are delivered via PūzlOps — Caleb's dedicated AI and automation consultancy. Visit PūzlOps ↗

05
Network & Infrastructure

Reliable, secure networking for multi-site and remote-work environments. Design, deployment, and ongoing support for NZ businesses that need infrastructure that just works.

What's included
  • FortiGate firewall configuration and management
  • Cloudflare Zero Trust deployment for roaming users
  • VPN design and site-to-site connectivity
  • Multi-site network architecture
  • Wireless network design and deployment
  • Network monitoring and performance optimisation
Technologies
FortiGateCloudflare ZT VPNSD-WAN Wireless
06
IT Strategy & Advisory

Independent IT strategy for businesses that want clear thinking, not a sales pitch. Roadmaps, vendor evaluations, and technology decisions aligned to your actual business goals.

What's included
  • IT environment audits and current-state assessments
  • Technology roadmap development
  • Vendor selection and MSP transition support
  • IT budgeting and cost modelling
  • Business continuity and disaster recovery planning
  • Board and executive-level IT briefings
Engagement styles
Project-basedRetainer One-off advisoryOn-site Remote
How it works

From first conversation to delivery

A straightforward process — no lengthy procurement cycles or account management layers.

01
Discovery call
Free 30-minute conversation to understand your situation and whether I can help.
02
Scoped proposal
Clear scope, timeline, and fixed or capped pricing. No surprises.
03
Delivery
Hands-on work delivered by me directly, with regular updates throughout.
04
Handover
Full documentation, knowledge transfer, and ongoing support if you need it.
Ready to start?

Not sure which service fits?

Tell me what you're dealing with and I'll tell you honestly whether I can help and how.